Simple customer satisfaction surveys

Exakt makes it easy to measure satisfaction and discover what customers think about your product.

Trusted by companies from emerging startups to the largest stock screener in the world

Feedback

Ask specific questions

Start asking customers what they think about your product, features or outcomes.

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Insights

Read through responses

Go into the detail of individual responses to learn what's working and what's not.

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Product

Measure improvements

Track how satisfaction changes as you improve your product.

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Hit your revenue goals

Improve retention

Work on issues customers have asked for and they'll stay longer.

Decrease churn

Reduce risk of churning to missing, incomplete or underperforming features.

Bring new customers

Market the right features to the right audience using the language they speak themselves.

Performance

Receive twice as much insights

Exakt is designed with your customers in mind. It's lightweight and engaging to answer, which leads to higher response rate, more honest feedback and better brand image.

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Exakt response rate

68.2%

Industry NPS average

~35%

“Exakt was invaluable getting feedback on our Charts feature. We were really impressed by the quality of insights.”

Peter Sandtner

CTO at Finviz

Features

Everything you need to measure customer satisfaction

Overview dashboard
Customer satisfaction survey
Opportunity scoring survey
Custom questions
Event-based triggers
Usage-based triggers
Frequency settings
White-label survey
Open-field responses
Design customization
Above-industry response rate
Unlimited team seats
Email reports
Coming soon
Slack integration
Coming soon

Pricing

Launching with simple, one-tier pricing for everyone.

Early Pro

Our early launch tier for everyone.

$19/month
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  • Unlimited surveys
  • Unlimited replies
  • Unlimited customers
  • Unlimited team members

Pricing

Choose plan that works best for your company

Start

Start collecting customers insights

$19/month
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  • 2 active surveys
  • 200 responses included
  • $0.1 per additional response

Grow

Ideal for small to medium businesses

$99/month
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  • 20 active surveys
  • 1,000 responses included
  • $0.05 per additional response

Scale

Perfect for high-growth companies

$199/month
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  • Unlimited surveys
  • 10,000 responses included
  • $0.01 per additional response

Work in a large organization or have unique needs?
Contact our sales team